It is the continuous process of integrating digital technologies into all areas of an organization to improve the way it operates and delivers value to its customers.
It implies a change in all the processes of an organization.
It may include technologies such as Artificial Intelligence, Machine Learning, Virtual and Augmented Reality, IoT, 5G, 3D printing, blockchain, cybersecurity, data analysis, among others.
Importance of Digital Transformation:
It changes the way a company provides value to its customers and operates internally.
It entails a cultural change in organizations that try new ways of operating and commit to innovation.
A lesson from the 2020 pandemic is the need to adapt quickly to profound changes, with technology being a key ally.
Impact on Employees and Business Culture:
Changes in required competencies and skills.
Promotion of remote work and global collaboration.
Assessment of innovation, flexibility and adaptability.
Difference between Transformation and Digitalization:
Digitization refers to converting analog information into digital format.
Digital transformation involves significant changes in strategy, culture, business models and processes.
Types of Digital Transformation:
Transformation of Business Processes: Automation of processes through technological tools.
Transformation of the Customer Experience: Improvement of personalization and speed in interaction with the company.
Transformation of Business Culture: Promoting collaboration, innovation and data-based decision making.
Transformation of Products and Services: Creation of new digital products and services.
Business Model Transformation: Change in the business model to adapt to new technologies and changes in the market.
Benefits of Digital Transformation:
Article extracted from: centromexico.digital (https://centromexico.digital/que-es-la-transformacion-digital/)
Edited and republished by: Kmedia (https://kmedia.co/)
